Firm Name: Aetna
Numbers of Jobs: Account Manager
Education Need: Graduate
Job Hours: 8
Payment: $20-$30/Hour
What's Job City: New York
Job Details:
The Account Manager creates service plans for assigned accounts in South Texas' middle market segment to ensure renewal, growth, and member retention.
the following are fundamental components.
- - Attains individual cross-selling, growth/retention, and customer satisfaction goals.
- - Creates cooperative partnerships with internal partners to develop retention and growth strategies for the assigned book of business.
- - The strategy should be in line with customer objectives, financial position, and employee benefits strategy while offering to cross-sell opportunities, profitable revenue, and growth to Aetna.
- - Demonstrates proactive ability to pinpoint and address the root causes of service issues.
- - Detects early warning signs of potential service issues and takes immediate corrective action to avoid problems before they occur.
To ensure case renewal and retention, she forges cooperative working relationships with a variety of client contacts.
- - Follows through on unfinished business until it is finished (e. g. issues relating to administration and claims).
- - Offers cutting-edge product and service options to satisfy changing customer needs.
- - Constantly verifies that the client's service and product lines are meeting their needs.
- - Executes the tactical elements of each client's business plan as specified by the account team.
- - Coordinates efforts with members of the account team and functional support divisions on more complex product or service issues to ensure client needs.
- - Collaborates with other departments to identify, implement, and monitor the customer's service efficiencies, including performance guarantees.
- - Collaborates with other team members to manage the case installation, ensuring a smooth integration of the client's and Aetna's internal organizational structures.
Besides getting paid well, benefit from working for a company that goes above and beyond to protect its staff and the community. The business fully covers all medical, dental, and vision benefits. The Company also provides a 401(k) retirement savings plan, which is in addition to the Employee Stock Purchase Plan, which is also accessible to qualified employees. Short-term and long-term disability benefits, as well as a fully paid term life insurance plan, are provided by the Company to qualified employees. CVS Health offers a wide range of additional services, including numerous wellness initiatives, educational support, free training courses, CVS store discounts, and partner discounts. The Company provides paid time off (PTO), vacation pay, and paid holidays to all of its employees. Paid holidays, sick days, and other time off are provided in a variety of ways, as permitted by the laws of the applicable state and company policies.
Visit to get comprehensive information on the advantages provided.
jobs. at CVS Health. com, benefits.
Obligatory conditions.
- - 3 to 5 years of prior experience in account management (in the health insurance sector).
- - Able to prioritize tasks in a busy environment while maintaining organization.
- - A current Texas health and life insurance license is required.
- – Capable of navigating the South Texas Market.
Preferred specifications.
- - It is preferred if you have prior experience selling and implementing contract renewals as well as cross-selling additional products.
- - While not required, bilingualism is preferred.
- - Understanding of multiple functions, e.g. finance.
Education.
- four years of relevant experience plus a high school diploma, or an equivalent combination of a bachelor's degree and work experience.