Firm Name: Tesla

Numbers of Jobs: Service Advisor

Education Need: Graduate

Job Hours: 8

Payment: $20-$30/Hours

What's Job City: WESTBURY

Job Details:

What to be prepared for.

 Tesla Motors is in need of an experienced Service Advisor to work on one of the most cutting-edge auto brands in the world. Because this position necessitates high-level interactions between customers and employees, the ideal candidate will possess both technical proficiency and a strong level of customer service. If you're interested in joining a premier service team that supports the most recent EV technology, please get in touch with us.

 Your Action Plan.

•  To address any customer concern, respond to phone calls, emails, and drive-throughs with the utmost responsiveness and attention.
•  Respond to missed calls and emails within five minutes, at the latest.
•  Check to see if the technical problem can be resolved over the phone, and if it can't, take immediate action to escalate the situation to the shop foreman or service manager for prompt attention.
•  Enter information and problems into the dealer management system accurately. It's important to pay attention to the details.
•  Transact using the system, assist the customer with the correction, and provide a summary.
•  Share the estimated completion date, regular updates, and follow-up information regarding each vehicle a customer owns.
•  Coordination of all vehicle details is required before delivery.
•  Work together to schedule a delivery or pickup time with each customer.
•  To ensure that the client is satisfied with the work completed, follow up with them regarding the services provided.

 What you intend to bring.

•  understanding of the techniques, tricks, parts, tools, and supplies used in car maintenance and repairs.
•  familiarity with a variety of shop tools, automotive test equipment, and other hand power tools.
•  knowledge of basic automotive techniques for maintaining and repairing vehicles.
•  a capacity for closely and diligently adhering to instructions, both written and oral.
•  Ability to quickly and enthusiastically learn cutting-edge automotive technologies.
•  Ability to establish and uphold effective working relationships with those encountered while performing work, including the general public.
•  Keep accurate records and submit thorough daily reports.
•  Organize your workload, prioritize your tasks, and finish everything on time.
•  Put your minds together to achieve a common objective.
•  a diploma from a high school or its equivalent.
•  Outlook, Microsoft Office, and Dealer Management System(s).
•  associate's degree or certificate in automotive technology is preferred.
•  The preferred qualification is knowledge of retail auto repair.
•  Must be covered by insurance and have a valid driver's license.

 Benefits and paid time off.

 Benefits.

 In addition to receiving a competitive salary as a full-time Tesla employee, you are eligible for the following benefits as of your first day of work:.

•  Aetna PPO and HSA plans offer two medical plan options without payroll deductions.
•  advantages of surrogacy, adoption, and creating families.
•  Plans for dental (including coverage for orthodontics) and vision do not offer payroll contributions.
•  In the event that you choose the High Deductible Aetna Medical Plan with HSA, your employer will cover the cost of your HSA contribution.
•  FSAs (flexible spending accounts) for dependent care and health expenses.
•  LGBTQ+ concierge care services.
•  Other financial benefits include 401(k)s with employer matches, employee stock purchase plans, and others.
•  The employer covered the costs of basic life, AD&D, short-term, and long-term disability insurance.
•  Employee assistance program.
•  Flexible work schedules, paid holidays, and sick and vacation days are all offered to salaried employees.
•  As a backup, parenting and childcare support resources.
•  Examples of optional benefits include pet insurance, critical illness insurance, hospital indemnity insurance, accident insurance, and theft and legal services.
•  programs for quitting smoking and getting in shape.
•  Tesla Babies is a program.
•  Benefits of commuting.
•  Program for employee benefits and discounts.

 As an Equal Opportunity/Affirmative Action employer, Tesla is committed to promoting diversity in the workplace. All qualified applicants for employment will be given equal consideration without regard to gender identity, age, national origin, disability, protected veteran status, or any other factor covered by applicable federal, state, or local laws.