Outline

With more than 17,000 representatives around the world, the mission of the Client Experience and Achievement (CE&S) association is to engage clients to speed up business esteem through separated client encounters that influence Microsoft's items and administrations, lighted by our kin and culture. Come join CE&S and assist us with building a future where clients accomplish their business results quicker with innovation that accomplishes more.

Inside CE&S, the Client care and Backing (CSS) association fabricates trust and certainty for each individual and association through conveying a consistent help insight. In CSS, we are controlled by Microsoft's man-made intelligence innovation to help purchasers, organizations, accomplices, and that's only the tip of the iceberg, resolve their issues rapidly and safely, keeping future issues from happening and accomplishing more from their Microsoft venture.

In the Client care and Backing (CSS) group we are searching for individuals enthusiastically for conveying client achievement. As a Senior Specialized Help Designer, you will claim, investigate and tackle complex client specialized issues. This open door will permit you to speed up your profession development, sharpen your critical thinking, coordinated effort and exploration abilities, and extend your specialized capability.

This job is adaptable in that you can work up to half from home.

Microsoft's main goal is to enable each individual and each association in the world to accomplish more. As representatives we meet up with a development mentality, improve to engage others and team up to understand our common objectives. Every day we expand on our upsides of regard, honesty, and responsibility to make a culture of consideration where everybody can flourish at work and then some.

Required Capabilities:

Four year college education in Software engineering, Data Innovation (IT), or related field AND 3+ long periods of specialized help, specialized counseling experience, or data innovation experience

o OR 5+ long stretches of specialized help, specialized counseling experience, or data innovation experience.

o OR identical experience

Required

Experience with at least one Major Information or Examination Items and Administrations

o Purplish blue Information Processing plant

o Hadoop, Flash, Hive, Sky blue HDInsight, Purplish blue Databricks

o Sky blue Universe DB, NoSQL Administrations, MongoDB

o Information Lake

o Cloud Streaming innovations

Open Source Environment (Linux, Apache, and so on.)

Designer Experience: Python, Scala, R

Experience with at least one client care, item support, specialized help, IT Administrator support, Counseling, frameworks advancement, item improvement, network tasks, programming, or I.T. counseling, client or specialized help or counseling or end-client support.

Experience in at least one of these areas alluring

Programming and investigating experience

Experience in RDMS, for example, Microsoft SQL Server and Microsoft BI advances including SQL Server Examination Administrations, SQL Server Mix Administrations

Versatility, adaptability and the capacity to make the best decision under tension and tight cutoff times

Extraordinary relational and relational abilities both oral and composed and outcome in cooperating with bunches inside and beyond Microsoft

Self-spurred and free scholar that regularly makes an interpretation of conditions and understanding into activities that push the business ahead in a quantifiable way

Capacity to distil, focus on and follow up on criticism from various sources

BA, BS degree

Capacity to meet Microsoft, client and/or government security screening prerequisites are expected for this job. These prerequisites incorporate, yet are not restricted to the accompanying particular security screenings: Microsoft Cloud Record verification: This position will be expected to pass the Microsoft Cloud Personal investigation upon enlist/move and like clockwork from there on.

Obligations

• Reaction and Goal: You own, research, and settle complex client specialized issues and go about as a counselor to the client, teaming up inside and across groups and utilizing investigating apparatuses and rehearses.

• Availability: You lead in building networks with peer conveyance jobs and offer your insight through preparation programs, specialized training and coaching of others.

• You extend your specialized and proficient capability to empower you to determine complex client issues, through preparing and status.

• Item/Interaction Improvement: You draw in with Microsoft Designing/Acceptability groups to explore potential item deformities and assist with creating robotization procedures and symptomatic apparatuses driving Microsoft item enhancements.

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