Firm Name: American Airlines

Numbers of Jobs: Manager, Customer Enablement

Education Need: Graduate

Job Hours: 8

Payment: $20-$30/Hours

What's Job City: Dallas

Job Details:

Join our American Airlines family and you'll explore the world, hone your skills, and improve as a person. You'll meet challenges as you embark on your new journey with flexibility and grace, learning new skills and advancing your career while having the time of your life. Please feel free to participate and enhance both your personal and professional lives.

 Reasons why you'll love this job.

 This role is a part of the sales team for the commercial organization.

 You are in charge of managing the analysts on the Go To Market team who provide analytical, organizational, project management, and customer engagement strategy to support global sales and advance the goals of the Commercial organization.

 collaborates with the division leadership, account managers, and other important stakeholders from global sales, customer insights and loyalty, community relations, the airport, the global engagement team, revenue management, revenue analysis, network planning, and joint business partners to establish goals and put initiatives into action for the division.

 You're likely to.

•  You will be responsible for planning and carrying out GTM, Global-Sales-led Initiatives, and Customer Engagement Activation.
•  own the overall GTM plan, which consists of:.

 Set up a launch strategy and a schedule.

 Examine the changes and their impact.

 Assist various teams (Training, Communications, Business Managers, Automation, etc.) with their work. ) about the scope and specifics of the project; work with the various teams to incorporate their timelines through ongoing feedback and proactive teamwork.

•  Execute the GTM Plan.

 Possess subject-level knowledge and an impact assessment mindset for both internal and external audiences by taking ownership of your efforts. Collect the initiative's content proactively and quickly from the SMEs, who are typically in businesses other than sales.

 With the Go Live date as the starting point, the timeline should be created backwards, and the plan should be shared with key stakeholders.

 To ensure launch success, control the meeting flow.

 Create and disseminate leadership summaries on a regular basis (i. e. concise summaries that include details from the entire plan and the stakeholders you work with (email summaries to our VPs; white papers; decks).

•  Embrace the Customer Engagement Activation approach.

 Strategy, ROI, and execution are all significant factors because the Global Sales organization is smaller and more focused.

•  possess our initiatives driven by Global Sales.

 Make sure to use customer loyalty (i. e. e. The management of AAdvantage) assets—such as status and loyalty points—meets the 2025 Plan's and the company's commercial objectives.

 Support international sales-related projects while ensuring they are focused on business objectives.

 Take proactive steps to implement initiatives that will support business objectives.

 Establish a rigid priority list for the projects that our team and organization should be working on.

 everything you need to succeed.

 The prerequisites are at least a high school diploma and work experience.

•  a bachelor's degree, or the equivalent in education or work experience.
•  a five-year professional career history.

 Certificates, Licenses, and Certifications.

•  thorough knowledge of the airline industry and real-world experience in commercial roles.
•  Good coaching and motivating skills with regard to direct reports.
•  the ability to develop and apply novel ideas and techniques for enhancing current business practices.
•  The capacity to multitask, perform under duress, and meet deadlines quickly.
•  Show a consistent commitment to American leadership.

What you will get.

•  Enjoy all that American Airlines has to offer without restriction.
•  Travel advantages: Our international airline network provides more than 6,800 flights per day to 365 destinations at no cost to passengers.
•  You'll immediately have access to your health, dental, prescription, and vision benefits to keep you in good health. We also offer flexible spending accounts, virtual doctor visits, and more. And that's just the beginning.
•  Wellness Programs: To help you be the best version of yourself, our wellness programs provide you with all the necessary equipment, materials, and assistance.
•  Employer contributions to your 401(k) plan are available upon hire and, depending on the workgroup, after one year.
•  Additional Benefits: In addition to our Employee Assistance Program, pet insurance, and other fantastic perks, we also provide discounts on lodging, automobiles, cruises, and more.