Firm Name: Delta Airlines

Numbers of Jobs: IT Manager, Customer Enablement

Education Need: Graduate

Job Hours: 8

Payment: $20-$30/Hour

What's Job City:  Atlanta

Job Details:

OVERVIEW AND KEY RESPONSIBILITIES OF HOW YOU WILL HELP US MAINTAIN OUR CLIMB.

 The use of the Delta AWS ecosystem and other cutting-edge technology will help shape the strategy and delivery of IT, and IT is looking for a leader to contribute to, drive, and do so. It is in the Reservation Operations - Customer Enablement department. The Reservation business division, which employs +8000 frontline employees and directly serves millions of Delta customers, will receive the top-notch technical solutions that this leader will be responsible for delivering. These technical solutions are an essential part of Delta's strategy to meet its financial, customer service, and long-term growth goals. The timely delivery of the appropriate technical solutions to address business needs within the allocated budget will fall under the purview of this leader, who will also be responsible for ensuring that the solutions adhere to the operational and technical standards set by Delta Information Technology. This leader will be in charge of creating brand-new technical solutions for large-scale business initiatives, enhancing already-existing ones, and supporting and maintaining the technical operation.

 How You'll Help Us Keep Climbing (overview and key responsibilities):.

•  assist technical agile teams in providing scalable, secure, and reliable technical solutions to meet business needs and priorities.
•  Agile coaching on system thinking, strategy, alignment, analysis, and execution tasks within and across technical teams should be given to team members.
•  Provide technical guidance to make sure that technical solutions abide by patterns, security, and data privacy requirements that have been approved by Delta Air Lines.
•  Deliver operational excellence by utilizing operational runbooks, incident management playbooks, monitoring dashboards, real-time alerting, and proactive, actionable responses to production outages.
•  In the cloud operating model, encourage squads to operate independently while maintaining squad structure and skill management.
•  guarantees that the team is concentrating on the appropriate skills and encourages their ongoing learning and skill development.
•  builds teams that can meet business needs by retaining and promoting top talent while fostering hiring and contractor management within the team.
•  collaborates with and establishes connections with Managers across Domains to guarantee ongoing improvement and best practices.
•  Strategically collaborate with business stakeholders while emphasizing addressing operational needs and remaining flexible in response to changing business requirements.
•  aids in team collaboration so that technical teams can function consistently.
•  To foster skill development, the supervisor and team performance driver refrains from providing specific work instructions.

 AWARDS AND BENEFITS TO SUPPORT YOUR CONTINUED ASCENT.

 Our culture is built on a shared commitment to upholding the values of Care, Integrity, Resilience, Servant Leadership, and Teamwork in everything we do. Delta's success is reliant on its employees. The main aspect of what we offer is the importance we place on sharing success with Delta employees. You can travel while earning a great salary and benefits to help you as you advance if you think about a career at Delta.

•  performance bonuses, a competitive salary for the sector, and an excellent profit-sharing plan.
•  Employer contributions of up to 9% are generously made to the 401(k).
•  paid time off, such as holidays, trips, personal days, and parental and maternity leaves.
•  Life insurance, medical, dental, and vision care are all provided as part of the full spectrum of health benefits.
•  Examples of family care assistance include programs that support loved ones at all stages, assistance with fertility, assistance with surrogacy and adoption, assistance with breastfeeding, paid backup care, and support for loved ones.
•  Holistic well-being programs support your mental, physical, emotional, and financial health, including access to an employee assistance program that can assist you and anyone living in your home, free financial coaching, and a wealth of resources to support your mental health.
•  As long as there is room, employees and qualified family members are allowed to travel both domestically and internationally.
•  programs for career development that can assist you in achieving your long-term goals.
•  establishing creative targets for sustainability and reducing our carbon footprint, as well as international collaborations for volunteer work.
•  Business Resource Groups were created to bring together employees with similar interests to promote inclusion, provide a different viewpoint, and support the implementation of strategies.
•  Rewards and awards are given out via the platform Unstoppable Together.
•  Through Delta perks, you have access to more than 500 discounts, exclusive savings, and extra benefits, including the ability to book hotel rooms and car rentals, as well as buy auto, home, and pet insurance. You can also use legal and childcare services.

 Minimum conditions must be met to succeed.

•  2 to 3 years of experience in designing, developing, integrating, and maintaining software applications in an enterprise environment.
•  Make a list of leadership skills that are appropriate for managing teams and direct reports who are dispersed geographically.
•  the ability to switch between multiple products and priorities.
•  the ability to work with stakeholders to implement large-scale solutions.
•  Good written and verbal communication skills are necessary for effective team, business, and leadership interactions.
•  a strong aptitude for problem-solving and the capacity to comprehend and oversee the integration of sophisticated technology.
•  the ability to build and maintain relationships.
•  the safety and security of personal data are given top priority.
•  accepts a variety of people, viewpoints, and practices.
•  has a high school diploma, a GED, or the equivalent.
•  is at least 18 years old and holds a current work permit for the US.

 What distinguishes you from the competition?

•  an undergraduate or graduate degree in a technical, scientific, or related field.
•  background in engineering and familiarity with AWS.
•  possessing knowledge of creating, deploying, and scaling applications on the AWS cloud infrastructure.
•  Describe your prior expertise in resolving issues through the modification of procedures or technical fixes.
•  practical experience with diverse teams in a variety of locations.
•  Exceptionally flexible, a catalyst for change, and able to quickly mobilize teams and peer groups.