Job Responsibilities: Customer Service Support

Salary: $20-$30/Hour

Company:  Apple

Location: New York, USA

Educational Requirements: Bachelor's Degree

DESCRIPTION : 

Apple on line save team is seeking out influenced, outgoing, service-minded folks who want to provide Apple customers with an extraordinary experience.

Key Qualifications

• Creative problem solvers
• Comfortable running with ambiguity
• Strong comprehension competencies
• Capability to keep an effective mind-set in a high-stress/speedy-paced work environment
• Ability to make sound selections with minimal supervision
• Complex trouble-fixing capability, trouble-solving capabilities
• Robust organizational talents
• Ability to recognize and supply concise statistics
• High accuracy work nice
• Capacity to build consumer engagement
• Properly group participant
• Professional verbal and written conversation abilities
• Capability to type in excess of 45 WPM with ninety five%+ accuracy
• Technical aptitude (laptop literate, capable of quick study new applications
• Capacity to paintings in go-practical teams
• Have the power of work shifts inside Monday to Sunday, 8 hours according to day, forty hours consistent with week

Description

The customer service specialist will provide telephone or chat support to clients who've order-reputation questions or require modifications to their orders. Translate tech-speak, billing, transport, and eCommerce jargon into every day, comprehensible phrases. Leverage multiple sources of information to stay present-day on product capabilities, technology changes, and activities that impact clients. Ability to expect subsequent steps and make sure an extraordinary revel in after the decision by putting expectancies the customer might not have notion approximately: explaining whilst products will supply, whilst a credit card can be charged, when a go back may be acquired, and so on.

Education & enjoy

• Bachelor’s diploma or equivalent experience desired

Additional necessities

*we're the same possibility agency and price range at our organization. We do not discriminate on the premise of race, faith, coloration, national beginning, gender, sexual orientation, age, marital repute, veteran fame, or incapacity repute. We can make certain that people with disabilities are supplied affordable accommodation to participate in the process software or interview process, perform essential activity features, and acquire different blessings and privileges of employment. Please touch us to request lodging.