Job Responsibilities: Customer Service Support

Salary: $20-30/Hour

Company: Apple

Location: Providence, USA

Educational Requirements: Bachelor's Degree

DESCRIPTION:

Apple online keep crew is searching out encouraged, outgoing, provider-minded folks who need to offer Apple clients an unparalleled revel.

Key Qualifications

• Creative trouble solvers
• Comfy operating with ambiguity
• Robust comprehension abilities
• Ability to maintain an advantageous mindset in a high-stress/speedy-paced work environment
• Capability to make a sound selection with minimum supervision
• Complex trouble-solving potential, problem-fixing capabilities
• Robust organizational talents
• Capacity to awareness and supply concise records
• Excessive-accuracy paintings pleasant
• Capability to construct consumer engagement
• Suitable team participant
• Professional verbal and written conversation abilities
• Potential to kind in excess of 45 WPM with ninety five%+ accuracy
• Technical aptitude (computer literate, able to quickly study new applications
• Potential to paintings in pass-functional teams
• Have the power of work shifts from Monday to Sunday, 8 hours consistent with the day, 40 hours in step with the week

Description

The customer support professional will provide telephone or chat aid to clients who have order-popularity questions or require changes to their orders. Translate tech-talk, billing, shipping, and eCommerce jargon into ordinary, understandable phrases. Leverage a couple of sources of data to stay present-day on product features, generation changes, and occasions that impact customers. Capacity to expect subsequent steps and ensure a first-rate enjoy after the call by way of placing expectancies the consumer won't have concept approximately: explaining when merchandise will supply, when a credit card may be charged when a return could be received, and so on.

Schooling & Experience

• Bachelor’s diploma or equal revel in favored

Extra Necessities

*we're an identical opportunity company and price diversity at our business enterprise. We do not discriminate on the basis of race, religion, shade, national starting place, gender, sexual orientation, age, marital fame, veteran reputation, or incapacity fame. We will ensure that people with disabilities are furnished reasonable accommodation to participate in the process application or interview method, to perform vital activity capabilities, and to obtain different advantages and privileges of employment. Please touch us to request lodging.