Job Responsibilities: Customer Service Representative

Salary: $20-$30/Hour

Company:   Dhl Express 

Location: Salt Lake City, USA

Educational Requirements: Bachelor's Degree

Function cause:

Procedure orders and prepare correspondence to fulfill consumer needs. Responsible for supplying product, carrier, and transit information to the client and acting as a liaison to facilitate trouble resolution.

Key Accountabilities:

• Clear up service or product troubles: make clear the client’s criticism, decide the motive of the trouble, pick out and give an explanation for the fine solution to resolve the problems, expediting correction or adjustment, and follow up to make a certain resolution.
• Preserve purchaser records and update account information.
• Preserve economic money owed through processing patron adjustments.
• Put together product or service reviews by collecting and reading consumer records. Assist with order and product management.
• Carry out different obligations as assigned.

Required training and revel in:

• High school diploma or equivalent
• Zero-twelve months of gadget, statistics entry, or reporting enjoy
• 0-three hundred and sixty-five days of warehouse experience desired