Firm Name: Walgreens
Numbers of Jobs: Customer Service Associate
Education Need: Graduate
Job Hours: 8
Payment: $20-$30/Hours
What's Job City: MARRERO
Job Details:
Responsibilities.
- delivers a distinctive and pleasurable customer experience by modeling it.
- registers sales at the designated cash register and provides prompt, polite, equitable, and friendly checkout service to customers.
Experience with the client.
- Greeting customers and patients and offering assistance with goods and services keeps them interested. Problems are resolved and inquiries are answered to guarantee a positive customer experience.
- In order to deliver a singular and delightful customer experience, exemplifies and shares with the entire team the best customer service techniques, including social skills (e. g. a friendly greeting, a smile, eye contact, politeness, etc. ) in addition to the qualities of Walgreens' customer service (e. g. , proactively addressing needs, perceiving requirements, extending service until the client is content, etc. ).
Operations.
- provides prompt, effective, cordial, and amiable service to customers.
- In addition to items for sale, customers may also recommend trade-up or companion items.
- Registers customer purchases on the designated register, collects payment, and distributes change as required; handles voids, returns, rain checks, refunds, and exchanges as needed.
- takes inventory, keeps records, and maintains neatly stocked counters and shelves. As directed by the store manager or the shift leader, check items in and price products as necessary.
- Establishes asset protection policies to help the business identify and minimize revenue loss.
- ensures that regional and state laws governing regulated products (e. g. alcohol, tobacco, and other drugs that make you feel drunk).
- constructs and keeps up displays for sale items, promotional items, seasonal items, and superstructures. meets the deadlines for revisions and resets.
- helps with food item division (e. g. , raw foods from pre-cooked), and product placement in accordance with rules or procedures (e. g. Raw meat is located elsewhere, with frozen meat on the lower shelves. helps with first-in, first-out stock rotation for consumables and restock outs.
- possesses knowledge of the hardware and infrastructure of stores.
- Digital passport photo services, poster printing, creative tools, and suggestive sales of promotional photo products are all available as photo-related customer services.
- assumes control of web pick-up (monitors orders in Picture Care Plus, fills orders (picks items), and delivers orders to customers as they enter the store).
- You can assist with both interior and exterior maintenance by making sure that the store is in good shape and looks organized, clean, and tidy.
- while adhering to all company policies and procedures, respects relationships with coworkers.
- follows instructions to carry out special assignments and additional tasks.
Self-development through exercise.
- the completion of PPLs that have been requested by the manager or assigned by corporate, as well as attendance at training.
The fundamental necessities.
- Must be comfortable reading, writing, and speaking English. Except for Puerto Rico.
- has to be able to work a flexible schedule, which might include evening and weekend hours.
Preferable credentials.
- preferable with six months' worth of retail experience.
- If you've worked for Walgreens before, that would be ideal.