Job Responsibilities: Customer Service Associate
Salary: $20-$30/Hour
Company: Walgreens
Location: Raleigh, USA
Educational Requirements: Bachelor’s Degree
Responsibilities
- Models and delivers an exceptional and exquisite purchaser enjoy.
- Registers income on assigned cash sign-up, and presents clients with courteous, honest, friendly, and green checkout carriers.
Customer enjoy
- Engages customers and patients by greeting them and presenting assistance with products and services. Resolves customer problems and answers inquiries to make sure a fine patron revels in.
- Models and shares customer support quality practices with all team participants to supply a different and delightful purchaser experience, inclusive of interpersonal behavior (e.g., greeting, eye contact, courtesy, and many others.) and Walgreens carrier tendencies (e.g., imparting assist proactively, figuring out desires, servicing till satisfied, and many others.).
Operations
- Offers customers courteous, friendly, speedy, and green carriers.
- Recommends objects for sale to consumers and recommends exchange-up and/or accomplice items.
- Registers customer purchases on assigned coins check-in collects coins and distributes exchange as requested; methods voids, returns, rain checks, refunds, and exchanges as wished.
- Continues counters and shelves clean and properly merchandised, takes stock, and maintains statistics. Assessments in and charges products as required or as directed by way of the store manager or communicated with the aid of the shift leader.
- Implements company asset safety techniques to perceive and limit earnings loss.
- Guarantees compliance with kingdom and neighborhood legal guidelines regarding regulated products (e.g., alcoholic beverages and tobacco merchandise).
- Constructs and continues shows, consisting of promotional, seasonal, notable structures, and sale merchandise. Completes resets and revisions as directed.
- Assists with the separation of food objects (e.g., raw meals from pre-cooked) and product placement as certain with the aid of rules/procedures (e.g., raw and frozen meats on bottom cabinets). For consumable objects, assists in stock rotation, the usage of the first in, first out method, and restock outs.
- Has working expertise of keep structures and shop devices.
- Provides customer support in the photograph location, along with virtual passport picture carrier, poster print and creative device, and suggestive promotion of promotional photo merchandise.
- Assumes net select-up responsibilities (monitors orders in photo Care Plus, fills orders (pick out gadgets), can provide orders to customers as they arrive at keep).
- Assists with exterior and indoor protection by using ensuring a clean, neat, and orderly keep situation and look.
- Complies with all agency regulations and strategies; continues respectful relationships with coworkers.
- Completes unique assignments and different obligations as assigned.
Training & non-public development
- Attends education and completes PPLs asked via supervisor or assigned by means of corporate.
Primary qualifications
- Have to be fluent in reading, writing, and talking English. (except in Puerto Rico)
- Calls for willingness to work bendy timetable, consisting of evenings and weekend hours
Preferred Qualifications
- Choose six months of enjoyment in a retail environment.
- Choose to have previous paintings revel in with Walgreens.
- Opt to be fluent in analyzing, writing, and talking English. (besides in Puerto Rico)
- Requires willingness to work a flexible schedule, inclusive of evenings and weekend hours.