Job Responsibilities: Customer Service

Salary: $20-$30/Hour

Company: American Express

Location: Raleigh, USA

Educational Requirements:  Bachelor’s Degree

You Lead the way. We’ve been given Your back.

With the proper backing, humans and businesses have the power to develop tremendous methods. Whilst you be a part of crew Amex, you end up a part of a global and diverse network of fellow workers with an unwavering commitment to return to our customers, groups, and every other. Right here, you’ll learn and develop as we help you create a professional journey that’s specific and meaningful to you with benefits, programs, and versatility that assist you in my view and professionally.

At American specific, you’ll be identified on your contributions, leadership, and affect—every colleague has the opportunity to percentage inside the employer’s fulfillment. Together, we’ll win as a group, striving to uphold our agency values and effective backing promise to offer the arena’s excellent consumer revel in every day. And we’ll do it with the maximum integrity, and in an environment in which everybody is visible, heard, and seems like they belong.

Be part of crew Amex and allow's lead the manner collectively.

American Express invites you to percentage your resume so that you can be taken into consideration for future customer support possibilities.

In this specialized position, our customer Advisors will:

• Deliver wonderful consumer care and value to Card participants in a quick-paced, rather regulated environment
• Cope with complicated patron queries stop-to-cease, taking ownership and resolving worries on the First touch
• Ask probing inquiries to construct rapport, recognize the client profile and make tailored suggestions to growth purchaser loyalty
• Synthesize data from multiple structures to create the high-quality possible consequences for our clients

About Us:

• We provide flexible advantages (dental, clinical, and institution savings programs)
• Colleagues start with three weeks of holiday annually (increases with tenure)
• Monthly performance incentive
• We encourage professional development thru mentorship
• We keep sturdy attention on range and inclusion tasks
• We promote piece-life stability (shift adjustments occur 1-2 instances consistent with 12 months)

Approximately you:

• You have top-notch conversation abilties in English and French
• You’re empathetic, chronic, and attractive
• You love hassle-solving and are self-driven to make matters happen
• You’re flexible and able to work for the duration of working hours inclusive of at least one-day at the weekend