Job Responsibilities: Customer Service

Salary: $20-$30/Hour

Company: American Express

Location: Topeka, USA

Educational Requirements: Bachelor's Degree

You Lead the manner. We’ve got You again.

With the right backing, human beings and groups have the energy to progress in tremendous methods. When you join group Amex, you turn out to be a part of a global and various network of peers with an unwavering commitment to return to our clients, groups, and every other. Right here, you’ll study and develop as we assist you create a professional adventure that’s specific and significant to you with blessings, programs, and flexibility that aid you for your part and professionally.

At American Explicit, you’ll be diagnosed for your contributions, leadership, and affect—every colleague has the possibility to share inside the business enterprise’s achievement. Together, we’ll win as a team, striving to uphold our enterprise values and effective backing promise to provide the arena’s first-class consumers enjoy each day. And we’ll do it with the utmost integrity, and in an surroundings where anybody is visible, heard, and appears as they belong.

Be a part of team Amex and permits lead the way together.

American explicitly invites you to share your resume so that you may be considered for future customer support opportunities.

In this specialized position, our customer Advisors will:

• Supply tremendous consumer care and price to Card participants in a quick-paced, quite regulated environment
• Take care of complicated client queries end-to-end, taking ownership and resolving issues on the First touch
• Ask probing inquiries to build rapport, apprehend the client profile, and make tailored pointers to boom purchaser loyalty
• Synthesize data from multiple structures to create high-quality viable effects for our customers

About Us:

• We provide bendy benefits (dental, medical, group financial savings programs)
• Colleagues start with three weeks of vacation yearly (will increase with tenure)
• Monthly overall performance incentive
• We encourage professional improvement thru mentorship
• We hold a robust awareness of diversity and inclusion projects
• We sell work-existence stability (shift adjustments arise 1-2 times according to yr)

About you:

• You've got great verbal exchange skills in English and French
• You’re empathetic, chronic, and engaging
• You like hassle-solving and are self-driven to make things happen
• You’re flexible and able to work in the course of running hours along with at least one day at the weekend