Job Responsibilities: Customer Service

Salary: $20-$30/Hour

Company: American Express

Location: Concord, USA

Educational Requirements: Bachelor's Degree

You Lead the manner. We’ve got Your return.

With the proper backing, human beings and corporations have the electricity to progress in first-rate approaches. Whilst you be a part of group Amex, you become part of an international and various network of colleagues with an unwavering commitment to back our customers, communities, and every different. Here, you’ll examine and grow as we assist you create a professional adventure that’s precise and significant to you with advantages, applications, and flexibility that help you for your part and professionally.

At American specific, you’ll be recognized for your contributions, management, and effect—each colleague has the possibility to percentage inside the company’s success. Together, we’ll win as a team, striving to uphold our enterprise values and effective backing promise to offer the world’s fine patron experience each day. And we’ll do it with the maximum integrity, and in surroundings in which all and sundry is visible, heard, and looks like they belong.

Be a part of the group Amex and permit's lead the manner together.

American-specific invitations to you to proportion your resume so that you can be considered for Destiny customer support possibilities.

In this specialized function, our consumer Advisors will:

• Deliver terrific client care and price to Card individuals in a fast-paced, pretty regulated surroundings
• Deal with complicated consumer queries give up-to-end, taking ownership and resolving issues on the First touch
• Ask probing inquiries to build rapport, understand the consumer profile, and make tailored guidelines to increase patron loyalty
• Synthesize statistics from more than one structure to create the great possible outcomes for our clients

About Us:

• We provide bendy advantages (dental, clinical, group savings applications)
• Colleagues start with 3 weeks of holiday annually (increases with tenure)
• Month-to-month overall performance incentive
• We encourage career improvement through mentorship
• We preserve a robust focus on variety and inclusion initiatives
• We promote a piece-lifestyles balance (shift changes occur 1-2 instances in step with year)

Approximately you:

• You have remarkable communication abilities in English and French
• You’re empathetic, continual, and engaging
• You adore hassle-solving and are self-driven to make things manifest