Job Responsibilities: Customer Care Advisor

Salary: $20-$30/Hour

Company:  Amazon

Location: Santa Fe, USA

Educational Requirements: Bachelor’s Degree

DESCRIPTION

As a purchaser Care guide, you will play a critical position in empowering our clients to take their medicines correctly and obtain higher universal health. This position is completely far off and you'll be operating from home certainly. This position would require you to work a bendy decreased-hour timetable that can start and cease doors of ordinary business hours. This role is 30-39 hours in step with the week but may also require extra or fewer hours because of commercial enterprise necessities. The salary for this function is $sixteen.00/hour.

*HAVE TO PRESENTLY RESIDE IN THE STATE OF UTAH TO QUALIFY

Key process obligations

Center duties:

• Really assist customers and other advisors over the telephone, email, and on the internet with billing/insurance verification, product, or provider questions
• Manipulate both inbound and outbound calls
• Proactively identify solutions to questions you expect our clients to have in every interplay
• Take an arms-on method to resolve each difficulty, owning it from start to finish or parting with the pharmacist and pharmacy workforce if medical advisement is important
• Provide best-in-class service experience for our customers even as running in quick-paced surroundings
• Help answer client inquiries concerning their insurance and copays, in addition to delivery wishes
• Provide our clients with technical aid when navigating pharmacy.Amazon.Com
• Serve clients in a well-timed way to ensure we're maximizing our courting with them
• Understand every interaction is set extra than fixing a single hassle, however a possibility to build an extended-time period courting

FUNDAMENTAL QUALIFICATIONS

-Need to be living in the state of Utah

• Excessive school diploma or equal
• 6+ months of professional revel in running with laptop and net-based equipment
• Experience multitasking with telephone and computer skills
• Hardwired broadband net connection both via DSL, cable, or fiber to domestic (FiOS or FiberOptic) with minimum internet velocity of 10 Mbps download and 5 Mbps upload shrunk velocity
• Capacity to change your schedule often (every three weeks), with a two-week enhance notice.
• Ability to paintings in home surroundings this is non-public and free of distractions (i.E. Barking puppies, television noise, track, youngsters, and so on.) and be able to dedicate full interest to the customer at some stage in work hours

PREFERRED QUALIFICATIONS

• Awesome communication abilties (spoken and written)
• Revel in running in customer support or call middle
• Revel in operating in healthcare surroundings
• Experience operating under stress in fast-paced paintings surroundings at the same time as consistently assembly standards for productiveness and best
• Verified potential to work as a team member