Firm Name: American Airlines

Numbers of Jobs: Senior Analyst

Education Need: Graduate

Job Hours: 8

Payment: $20-$30/Hours

What's Job City: Dallas

Job Details:

If you become a member of the American Airlines family, you will experience global travel, grow in your knowledge, and become the best version of yourself. You'll take on challenges as you embark on a new journey with grace and flexibility, learning new skills while having the time of your life, and advancing your career. Join us so we can help you better both your personal and professional lives.

 Reasons why you'll like your job.

 The person in charge of driving customer experience product innovation is responsible for creating a data-driven vision through in-depth stakeholder input gathering and analysis, defining and measuring Objectives and Key Results to drive prioritization of efforts, communicating and gaining support for upcoming features, and executing that vision through a strong partnership with IT.

 Within the Customer Experience and Reservations Division, this position is a member of the Customer Experience Innovation and Delivery Team.

 Your intention is to.

•  collaborates with stakeholders in the product to develop the product strategy, the product roadmap, and the products' deliverables, improvements, features, etc. into motion. ].
•  creates user stories that are precisely written and defined to convert business objectives into technical requirements.
•  As teams work to accomplish their objectives, they update stakeholders and share results, changes, and lessons learned.
•  gathering and sharing knowledge about a product based on market insights, user and customer feedback, competitive analysis, industry trends, and technological trends.
•  develops product knowledge in its field.
•  embedded with IT, driving working agreements and governance for the gathering of business requirements, taking part in Agile ceremonies specific to the product(s), and collaborating daily on both product growth and maintenance.
•  recognizes technical and business trade-offs that speed up team value creation.
•  tracks product expenditures effectively and strikes a balance between technical and business debt using the tools at hand.
•  ensures and keeps an eye on business readiness, including marketing and communication efforts. ) for new tasks or initiatives.
•  Collaborates with resources for data and analytics to gather data, analyze findings to set work priorities, report on the state of the product, and look for opportunities to increase product value.
•  operates in accordance with the DevOps framework, prioritizing less significant bug fixes and enhancements over larger feature efforts.
•  closely collaborates with technical leads and IT architects to develop solutions that quickly provide customer value while reducing ongoing operational costs.
•  leads team members and stakeholders in ongoing product and functionality demonstrations.
•  has a product-oriented mindset, has DevOps knowledge, and supports Agile methods in delivery transformation.

 Everything you need to be successful.

 The minimum requirements are work experience and education.

•  an undergraduate degree in a related field, such as business administration, engineering, computer science, or information systems, or equivalent experience/training.
•  a three-year pertinent work history.
•  two years of product development or project management experience.
•  product ownership, agile project management, project planning, and execution expertise.

 skills, licenses, and certifications.

•  having an understanding of how technological systems can support product strategy and Objectives and Key Results (OKR).
•  being able to thoroughly analyze data and effectively communicate conclusions and ideas to senior leadership.
•  the ability to explain complex concepts to non-technical audiences.
•  the ability to recognize product OKRs and perform analysis to judge the success of business objectives.
•  exceptionally strong interpersonal abilities that have been used to build and maintain relationships across functional boundaries.
•  ability to successfully balance competing priorities and deadlines.
•  knowledge of the Sabre PSS, Airline, Contact Center, and Service Recovery Operations.
•  Microsoft Office expertise, especially in PowerPoint and Excel.
•  Ability to work in collaboration with technical leadership to understand the benefits of technical improvements and how they support product OKRs and long-term strategic goals.
•  a proven track record of leading teams and establishing priorities while successfully managing the daily evolution of products.
•  Organizing and attention to detail are required.
•  strong analytical skills.
•  flexible and able to adjust to changes in the environment.

 exactly what you'll get.

 Please feel free to take advantage of all that American Airlines has to offer.

•  Benefits of traveling: If you, your family, and your friends are prepared to explore the world, our vast global network offers more than 6,800 flights per day to 365 destinations.
•  Benefits related to health: Starting on the first day, you'll have access to your medical, dental, prescription drug, and vision benefits, which are intended to keep you in good health. We also offer flexible spending accounts, virtual doctor visits, and more, so that's just the beginning.
•  Wellness Programs: Our wellness programs provide you with all the resources, tools, and assistance you need to reach your full potential.
•  401(k) Program: Depending on the workgroup, employer contributions to your 401(k) program are available after one year and are available at the time of hire.
•  Additional Benefits: In addition to our Employee Assistance Program, pet insurance, and other fantastic benefits, we also provide discounts on hotels, automobiles, cruises, and more.