Firm Name: Alaska Airlines

Numbers of Jobs: Manager Quality Assurance

Education Need: Graduate

Job Hours: 8

Payment: $20-$30/Hours

What's Job City: Seattle 

Job Details:

Those people.

 By adhering to our purpose, core values, and leadership principles, we are creating a business that people love. Our corporate teams develop the operational plans and strategies necessary for the company's success. No matter whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared love of travel and our guests inspire us to strive for excellence every day. If you share our passion for creating an airline that people love, we want to hear from you.

 The roles are summarized.

 For one to two of the following divisions: Flight Ops, Dispatch, Inflight, Maintenance, and Airports, the Manager, Quality Assurance at Alaska Airlines and Horizon Air is responsible for carrying out the plan for the quality assurance programs. In their role as a people leader, the Manager, QA leads and establishes priorities for the team to audit process risks, assess operational performance and compliance, monitor emerging risks, and uphold strict standards of audit methodology.

 Vital Tasks.

•  focuses on delegation for challenging tasks, growing and developing the team for capacity and growth, looking at performance across the team, and time management. Establishes priorities and manages a team of QA auditors.
•  maintains a training program to produce auditors who are fact-finders, risk-focused, flexible in their approach to problem-solving, and unwavering in matters of compliance and safety.
•  applies a quality control and compliance strategy to identify, stop, and deal with noncompliance.
•  speaks clearly to everyone in the organization, especially senior leadership.
•  produces official written reports and data summaries that are backed up by sufficient evidence to support audit conclusions about the effectiveness and sufficiency of internal control systems.
•  participates in the evaluation of QA risk, evaluates coverage levels, and proposes one or more annual audit plans.
•  ensures compliance with all applicable Federal Aviation Regulations (FARs) and Alaska Airlines/Horizon Air policies by supervising and making decisions regarding the standards and checklists developed by the auditors.
•  examines audit records and reports to determine the thoroughness of audits, the accuracy of root cause determination, and the development, tracking, closure, and follow-up of effective corrective and preventive actions.
•  works in partnership with auditors to find solutions to audit findings that are thorough, durable, and capable of preventing future non-compliance.
•  by assessing them, confirm that management's corrective measures were successful in addressing and resolving the findings.
•  the Safety Review Board (SRB) and the Data Analysis Group (DAG) by providing summaries of data collection, root cause analysis, and trend identification.
•  interacts with different divisions and departments at Alaska Airlines and Horizon Air on issues related to quality assurance.
•  carries out specialized reviews and analyses, including audits of compliance and safety and/or system implementations.
•  creates the team's culture through behavior reinforcement, presence, and action.
•  I complete the other tasks I was given.
•  knowledge, training, and abilities pertinent to the position.

 Required.

•  a minimum of five years' worth of expertise in operational leadership or business process auditing.
•  two years' worth of managerial experience.
•  a bachelor's degree with a concentration in a field pertinent to this position, or two additional years of education or experience in its place.
•  strong process-driven analytical abilities, as well as a strong safety advocate.
•  superbly effective communication (e. g. as well as verbal, written, and listening skills.
•  able to multitask and work independently in a busy environment. Detail-oriented and well-organized.
•  working familiarity with Microsoft Office applications, e. g. Word, Excel, PowerPoint, Outlook, and Publisher).
•  a high school diploma or its equivalent.
•  The legal drinking age is 18 years old.
•  In order to work in the U.S. S. S.

 Preferred.

•  aviation, safety program management, or safety management systems (SMS) expertise.
•  For auditors, training or certification (e. g. ISO Quality Auditor, CQA, and CIA are all types of certified auditors.
•  understanding of quality assurance programs, including trends, data collection techniques, and root cause analysis.
•  a proven track record of successfully leading spirited, goal-driven teams, as well as the capacity to quickly grasp intricate operational procedures.
•  professional fervor and a history of accepting accountability for results.
•  a solid reputation among peers, superiors, and leaders.
•  expectations for a job-specific leadership style.
•  As you live out our values, take responsibility for your safety, behave morally, be kind, do well, and stand out.
•  Outstanding communication (e. g. Interpersonal skills, the ability to build cooperative relationships, and communication (verbal, written, and presentational) abilities.
•  a demonstrated history of inspiring, interacting, and fostering trust with various business partners.
•  the ability to lead and mold a group as each team member develops personally.

 Pay Slope.

•  $108,200 - $167,800 / year.

 Expense Information.

 Pay will be based on a number of factors, including but not limited to location, relevant experience/level, and skillset, while balancing internal equity in relation to other Alaska/Horizon employees. Alaska/Horizon is dedicated to offering competitive benefits and fair, impartial compensation in all of the locations where we do business.

 Benefits overall.

 Alaska Airlines and Horizon Air may have different pay and benefits depending on the location, the company, the number of regularly scheduled hours worked, the length of employment, and the employment status.

•  Free standby travel is available from Alaska Airlines and Horizon Air.
•  Comprehensive well-being programs include benefits for medical, dental, and vision care.
•  401k match program with a generous payout.
•  programs for quarterly and annual bonuses.
•  Holidays and paid vacations are plentiful.

 For information on benefits and Alaska/Horizon Total Rewards, visit our career site.