Job Responsibilities: Learning Program Manager

Salary: $20-$30/Hour

Company: Southwest Airlines

Location: Saint Paul, USA

Educational Requirements:  Bachelor’s Degree

Our agency Promise

We are committed to offering our personnel a solid painting environment with equal possibility for getting to know and a private increase. Creativity and innovation are advocated for enhancing the effectiveness of Southwest Airlines. Exceptionally, personnel can be supplied the equal problem, appreciation, and caring mindset inside the organization that they are predicted to percentage externally with each Southwest customer.

Process Description:

All of Southwest’s human beings come together to supply our cause; Connecting people to what’s vital in their lives thru pleasant, reliable, and coffee-value air journeys. The gaining knowledge of program supervisor invests inside the destiny of Southwest’s humans by growing programs and training to guide agency needs, techniques, and targets for Southwest employees. This role works collaboratively with teams in the course of the corporation on the way to consumption requests, translate desires to relevant Southwest teams, and takes action to deliver on requests and tasks. The gaining knowledge of program supervisor brings a passion for educating this important group, which they’ll have the possibility to power the destiny of Southwest. 

Additional details: 

• The lifestyle of Southwest Airlines approaches we embrace a flexible place of job and cost the camaraderie, collaboration, and innovation that happens whilst we come together and interact face-to-face at our colorful corporate Campus. This role is a hybrid position primarily based out of our corporate Campus in Dallas, TX, which calls for personnel to work onsite on our company Campus at least three days per week. The department designates the precise three days of the week employees should paint on-site.     
• U.S. Citizenship or present-day authorization to work inside the U.S. is Required and no modern-day or destiny work authorization sponsorship is to be had.  

Southwest Airlines is an equal possibility business enterprise. We hold to look for opportunities to reflect the groups we serve, and welcome candidates with numerous thoughts, backgrounds, and stories.   

Responsibilities

• Manipulate software by making sure the studying software’s content, target audience, requirements, and budget are updated, compliant, and running at the bottom value possible without sacrificing first-class
• Cultivate robust relationships with the business, inner & external training companions, and SWA U teams, understanding each role’s involvement to efficiently maintain an application
• Examine remarks from learners, SWA U companions, business, and reviews to become aware of and cope with any possibilities inside the learning application
• Evaluation, marking up, and submitting content material edits desires to improvement group, managing scope of edits with business
• Constitute the studying software to all inner & outside companions as it should be and concisely
• Manipulate projects from consumption to implementation, keeping companions informed and aligned alongside the way
• Force learning requests through the SWA U methods, translating desires into an actionable ask for every SWA U partner
• Mentor and educate companion-mastering Software Managers
• Might also perform different job obligations as directed by way of worker's Leaders

Knowledge, capabilities, and talents

• Know-how of principles and strategies for curriculum and education design, coaching and instruction for people and groups, and the dimension of schooling outcomes
• Expertise in concepts and techniques for offering consumer and personal services which includes client desires evaluation, meeting first-rate standards for services, and assessment of patron pride
• Understanding of commercial enterprise and control ideas involved in strategic making plans, useful resource allocation, human sources modeling, management method, production strategies, and coordination of human beings and resources
• Intermediate information in Microsoft office groups, phrase, Excel, and PowerPoint programs
• Skilled in knowledge and making use of records to contribute to the company's strategic plan
• Skilled in using common sense and reasoning to identify the strengths and weaknesses of opportunity solutions, conclusions, or tactics to problems
• Professional in collecting, organizing, visualizing, and assimilating facts which includes turning raw information into significant records with the use of records-orientated programming languages and visualization software program
• Skilled in dealing with multiple ongoing requests, initiatives, packages, and tactics concurrently
• Potential to tailor communique content material and method to the audience, demonstrating a remarkable grasp of scenario and context
• Ability to make sense of complex and on occasion contradictory data to successfully clear up the hassle and need of multiple stakeholders, such as Sr leadership
• Desired to enjoy the usage of LMS and brief Base packages

Schooling

• Required: high college degree or GED

Enjoy

• Advanced level enjoys, seasoned and specialized know-how in:
• Software management
• Undertaking management
• Preferred: Inflight enjoy

Licensing/Certification

• N/A

Bodily competencies

• Potential to perform paintings obligations from [limited space work station/desk/office area] for extended intervals of time
• Capability to speak and interaction with others in the English language to satisfy the demands of the activity
• Ability to apply a pc and other office productivity gear with enough velocity and accuracy to meet the demands of the job

Different qualifications

• Ought to preserve a nicely-groomed appearance in keeping with business enterprise appearance standards as defined in established suggestions
• Should be a U.S. Citizen or have authorization to paintings in America as defined using the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Need to be capable of observing agency attendance standards as described in installed suggestions